Delivery Policy
Delivery Policy
1. Introduction
At GetWork, we specialize in providing digital services. This Delivery Policy outlines the terms and conditions regarding the delivery of our digital services purchased through our website, www.getwork.store ("Site"). By purchasing any of our services, you agree to the terms outlined in this policy.
2. Service Delivery
2.1 Digital Nature of Services
All services provided by GetWork are digital in nature. Upon purchase, clients receive digital deliverables, which may include but are not limited to:
- Reports
- Analysis
- Designs
- Digital files
2.2 Delivery Methods
Digital services are delivered through various electronic means, which may include:
- Direct download links
- Access through the client’s account on our Site
- Cloud storage links (e.g., Google Drive, Dropbox)
3. Delivery Timeframes
3.1 Standard Delivery
The delivery timeframe for each service is specified on the service description page. Typical delivery times may range from a few hours to several business days, depending on the complexity and scope of the service.
3.2 Expedited Delivery
Some services may offer expedited delivery options for an additional fee. If expedited delivery is available and selected, the service will be delivered within the expedited timeframe specified during the purchase process.
4. Delivery Confirmation
4.1 Notification
Upon completion of the service, clients will receive a notification via email confirming that the deliverable is ready. The notification will include instructions on how to access the deliverable.
4.2 Accessing Deliverables
Clients can access their deliverables by:
- Downloading files directly from the email notification
- Logging into their account on our Site and navigating to the order history or downloads section
- Following provided cloud storage links
5. Issues with Delivery
5.1 Non-Receipt of Deliverables
If you have not received your deliverable within the specified timeframe, please check your email's spam or junk folder first. If the deliverable is not found, contact us for assistance.
5.2 Incorrect or Incomplete Deliverables
If you receive an incorrect or incomplete deliverable, please contact us within seven (7) days of receipt. We will review your request and provide the correct or missing deliverable as soon as possible.
6. Client Responsibilities
6.1 Providing Accurate Information
Clients are responsible for providing accurate and complete information during the purchase process. Any delays in delivery due to incorrect or incomplete information provided by the client are the client’s responsibility.
6.2 Timely Communication
Clients must respond promptly to any requests for additional information or clarification necessary to complete the service. Delays in response may result in delays in delivery.
7. Refunds and Cancellations
7.1 Refund Policy
Refunds are provided as a balance in the client’s GetWork account, which can be used for future purchases on the Site. For more details, please refer to our Refund Policy.
7.2 Cancellations
Cancellations may be requested within 24 hours of purchase if the service has not yet commenced. To request a cancellation, please contact us at [your email address].
8. Contact Information
If you have any questions about this Delivery Policy, please contact us.
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✓ By using our services, you acknowledge that you have read, understood, and agree to be bound by these delivery policies.